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A Letter from Our Executive Director

2020 sits a bit like a stone in our hearts as we’ve seen challenge after challenge face us as a country and as a community. As an organization that provides housing for families facing homelessness, job uncertainty, health risks, and other life challenges, we’ve been faced with our own challenges in how best to be in service to our families. Our generous partner congregations were forced to close their doors in order to stop the rampant spread of COVID-19 and, for many congregations, plans for future hosting have been put on hold for the time being.

We sympathize with and support these preventative actions and are so appreciative of these safety measures. And also, this has called us, as an organization, to radically adjust our tactics. Since March, we’ve housed our families in hotels so that they can feel some sense of stability and security in the midst of a nation in flux. We’ve also dramatically increased our own measures so that host congregations, volunteers, and families can rest assured of their safety from contracting the virus. While this has been a good temporary fix, it’s left us considering how we move forward in the longer term.

The good news is, we’re optimistic about the plans that we’ve already executed and that we plan to carry out moving forward. For instance, we hope you’re enjoying our new website, new logo, and new look and feel. This is in part due to the fact that, in April, we added Shannon Titus to our staff. Shannon is an industry veteran who brings over 20 years of experience to our new Grants & Development Manager role. With Shannon, we have a dedicated person who is helping us evolve the organization, extend our partnerships and volunteer network, and secure additional funding. This will help us expand our services and increase the number of families we can support. Another great addition to our staff is Daisy Chavez. Daisy joined Home & Hope in February. As a case manager, she assists families with creating a plan and fulfilling their goals of regaining independence. She’s passionate about helping families and making a lasting difference in their lives.

We’re also in the midst of rethinking how we can engage with our supporters in new and different ways. From events to new funding opportunities to new communication channels, we’re using unique tools and technology to stay connected to you and our families. And we’re really excited about what’s in store. As always, we’re open to your feedback and ideas on how we can better be in partnership with you to further our mission. Know that my “office door” is always open at Please share your ideas!

So as we collectively face the challenges that 2020 and beyond hold, we have big plans and big hopes for what we can accomplish as a community committed to ending homelessness in San Mateo County. Thank you, as always, for your continued support and help.

My best,
Prinsess Futrell
Executive Director